Developing your Crisis Communication plan

Whether you work directly in Communications or HR / Operations or Management position, this training course is designed to enable Managers to understand what a crisis is and how to prepare Crisis communications, identify the alignment of causes that resulted in Crisis. Participants will learn the difference of each of the 4 levels of crisis.

Clock Icon September 26, 2024 10:00 am to 12.00pm
Clock IconOnline Event

Event Registration

Payment form 799.99

Price: € 799.99


At the end of this programme, participants will be able to understand what Crisis is and how it impacts businesses while identifying who should be part of your team and proactively respond to crisis within your business using templates provided.

In this course you will know:

  • What is a crisis
  • Crisis management planning
  • Levels of crisis
  • Why you need a plan
  • Crisis Management Model
  • Diagnosis of crisis
  • Crisis response team
  • Communication failure (examples)
  • Building the plan
  • Crisis comms process
  • Handling the media
  • Drafting holding statements
  • Business Continuity
  • Social media responses
  • Communicating with employees
  • Communicating with stakeholders


This programme is appropriate for any of the following roles:

  • Leadership Teams
  • Communications Managers
  • Marketing Managers
  • HR Managers
  • Operations Managers
  • Anyone involved with or
    leading communications

About your trainer

All our training sessions are delivered by Iris Kavanagh MSc, Owner of Pennypop. Iris is a qualified QQI L6 certified trainer and works facilitating businesses and supporting organisations and individuals to develop their brand. Iris has a master’s in Data Analytics and Digital marketing with over 20 years’ experience supporting brands and individuals internationally.