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Developing Your Crisis Communications Plan
Prepare your organisation to respond effectively during crisis situations
Online Course
Duration: 3 x 2 Hour Sessions
Crisis communications remain one of the most underprepared areas of business strategy.
This in-depth training programme is designed to help organisations understand crisis management, prepare communication structures, and respond confidently during challenging situations.
Participants will gain practical insights, real-world examples, templates, and tools to help develop an effective crisis communications strategy.
What you will learn
- Understand what defines a crisis
- Learn the different levels of crisis communications
- Explore crisis management planning and response structures
- Build an effective crisis response team
- Understand communication failures and real-world examples
- Learn how to communicate with stakeholders, employees, and media
- Develop social media response strategies
- Draft holding statements and continuity messaging
- Understand business continuity planning
Who is this course for?
- Leadership Teams
- Communications Managers
- Marketing Managers
- HR Managers
- Operations Managers
- Anyone involved in communications or leadership
Learning Outcomes
At the end of this programme, participants will understand how crisis impacts businesses, identify who should form part of a crisis communications team, and proactively respond using practical frameworks and templates.
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