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Crisis Communications Overview
An introduction to crisis communications for businesses and organisations
Online Course
Duration: 2 Hours
Research shows that despite recent global events, many businesses still remain underprepared for crisis situations.
This overview course introduces participants to the fundamentals of crisis communications, helping organisations understand how crisis impacts operations, reputation, employees, and stakeholders.
What you will learn
- Understand what a crisis is
- Learn the stages of crisis planning
- Understand the role of a crisis management team
- Explore the different levels of crisis
- Learn how proactive communication reduces risk
- Understand the foundations of crisis response
Who is this course for?
- Leadership Teams
- Communications Managers
- Marketing Managers
- HR Managers
- Operations Managers
- Anyone involved in communications or leadership
Learning Outcomes
Participants will gain a practical understanding of crisis communications and learn how to proactively prepare teams and communication structures within their organisation.
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